1. Introduction

Hunt My Nest values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, store, process, and protect your personal information when you use our platform. It also outlines your rights and choices regarding your data and how we comply with UAE data protection regulations.

2. Data We Collect

We may collect the following types of data:

• Personal Information: Name, email, phone number, physical address, and any additional information provided during account registration.
• Property Listings Data: Photos, descriptions, pricing details, and other relevant property-related information.
• Payment & Subscription Data: Billing details, transaction history, and payment method preferences when users opt for paid services.
• Usage Data: IP address, browser type, browsing behaviour, device information, and platform interaction details.
• Communication Data: Correspondence between users and customer support or inquiries submitted through the platform.
• Cookies & Tracking Data: Information obtained from cookies, web beacons, and tracking tools to analyse user behaviour and improve platform functionality.

3. How We Use Your Data

The collected data is used for the following purposes:

• Providing and Enhancing Services: To operate, maintain, and improve the platform and its functionalities.
• Personalization: Tailoring property recommendations based on user preferences and browsing behaviour.
• User Communication: Sending important notifications, updates, promotions, and service-related alerts.
• Security and Fraud Prevention: Detecting, investigating, and preventing fraudulent or unauthorized activities.
• Compliance with Legal Obligations: Ensuring adherence to UAE real estate regulations and legal requirements.
• Marketing & Advertising: Displaying personalized advertisements and marketing campaigns based on user interactions.

4. Data Sharing & Third-Party Access

Hunt My Nest does not sell or trade user data. However, we may share data with:

• Service Providers: Payment processors, hosting services, and analytics providers who assist in platform operation.
• Real Estate Agents & Brokers: When users engage with property listings or request inquiries, relevant data may be shared with authorized agents.
• Law Enforcement & Regulatory Bodies: If required by UAE authorities for legal compliance, fraud prevention, or investigations.
• Third-Party Advertisers: With user consent, non-personally identifiable data may be used for targeted advertisements.

5. Data Security Measures

We take stringent security measures to protect user data, including:

• Encryption: Securing sensitive data during transmission and storage.
• Access Control: Restricting access to authorized personnel only.
• Regular Security Audits: Performing periodic security assessments to identify vulnerabilities.
• Secure Payment Processing: Ensuring that payment data is handled through compliant, encrypted gateways.

Despite these measures, no system is entirely immune to security risks. Users should also practice good security hygiene, such as safeguarding their login credentials etc.

6. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance user experience. Users can manage cookie settings through browser preferences. However, disabling cookies may impact certain functionalities.

7. Data Retention Policy

We retain user data for as long as necessary to fulfil business, legal, or regulatory requirements. After this period, data is securely deleted unless otherwise required for legal purposes.

8. User Rights & Choices

Users have the right to:

• Access Their Data: Request a copy of the personal data stored by Hunt My Nest.
• Correct Inaccuracies: Modify incorrect or outdated personal information.
• Delete Their Data: Request data deletion, subject to legal and operational restrictions.
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time.
• Withdraw Consent: Where consent is the basis for data processing, users may withdraw it at any time.

9. Cross-Border Data Transfers

If user data is stored or processed outside the UAE, we ensure it complies with international data protection standards and UAE data privacy regulations.

10. Children's Privacy

Hunt My Nest’s services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware of such data collection, it will be deleted immediately.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Users will be notified of significant changes via email or platform notifications. Continued use of the platform after changes indicates acceptance of the revised policy.

12. Governing Law & Dispute Resolution

This Privacy Policy is governed by the laws of the UAE. Any disputes arising from this policy will be resolved through arbitration in Dubai, unless otherwise required by law.

13. Contact Information

For privacy-related inquiries, data requests, or complaints, please contact us at support@huntmynest.com